Need help getting in?

Accounts are created and managed by your spa administrator. Here's how to get back in.

You know your email

Use the password reset flow — you’ll get a link to set a new password.

You don't know which email is on the account

For your security we can't look that up online. Ask your spa manager or owner — they can confirm the address on file, or update it for you.

Your account was deactivated

Access is removed when a contractor or manager leaves the roster. Only an owner or manager can restore it.

Contact support

Support contact not configured

Contact your spa administrator directly. (Administrators: set SUPPORT_EMAIL in the server environment to show a support address here.)

Include your full name and your spa location. Support will never ask you for your password.